Front Office Receptionist - Administrative Support Role in Bali

Join our dynamic team in the heart of Kabupaten Gianyar, Bali as a Front Office Receptionist! This is a fantastic opportunity for a professional and customer-focused individual to play a pivotal role in ensuring smooth operations at the front desk of our organization. As a Front Office Receptionist, you'll be the first point of contact for our guests and visitors, making a significant impact on their experience. Our team is dedicated to providing exceptional service, and we're looking for someone who shares our passion for hospitality and customer satisfaction.

In this role, you'll handle a variety of tasks, including greeting guests, managing check-ins and check-outs, and providing information about our facilities and services. You'll also be responsible for maintaining accurate records, handling reservations, and coordinating with other departments to ensure seamless operations. This is a great opportunity to grow your career in the hospitality industry, with potential for advancement and professional development.

📋 Tanggung Jawab Pekerjaan

• Greet and welcome guests and visitors to the front desk, providing a warm and professional welcome.
• Handle check-ins and check-outs, including verifying guest identities and processing payments.
• Maintain accurate records of guest information, including reservations and check-in/check-out times.
• Provide information about our facilities, services, and local attractions to guests and visitors.
• Coordinate with other departments to ensure smooth operations and timely service delivery.
• Handle guest inquiries and complaints, providing prompt and effective solutions.
• Assist with event planning and coordination, including managing event registrations and coordinating with vendors.
• Perform administrative tasks, such as data entry, filing, and maintaining front desk records.

🎓 Kualifikasi & Syarat

• Minimum of 2 years of experience in a front office or receptionist role, preferably in the hospitality or administrative industry.
• Excellent communication and interpersonal skills, with the ability to interact professionally with a diverse range of people.
• Strong organizational and time management skills, with the ability to handle multiple tasks and prioritize effectively.
• Proficiency in using Microsoft Office Suite, including Word, Excel, and Outlook.
• Familiarity with front office software and systems, such as PMS (Property Management System) or CRM (Customer Relationship Management) tools.
• Customer service orientation, with a commitment to providing exceptional service and a positive guest experience.
• Ability to work well under pressure and in a fast-paced environment.
• Bachelor's degree in Business Administration, Hospitality Management, or a related field is a plus.

🛠️ Keahlian

Lowongan Terkait